Business Acumen

Business Acumen

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Overview

Business acumen is a vital skill that enables individuals to apply their knowledge and expertise effectively to understand an organization and its environment. The application of business acumen leads to informed and positive business decision-making, which is crucial in organizations adapting to evolving market dynamics. When combined with service design expertise, business acumen can assist organizations in developing innovative customer-centric services that align with their strategic objectives, resulting in successful business change.

Audience

The A4Q Certificate in Business Acumen is for anyone interested in the knowledge and skills required to develop business acumen, in particular Business Service Designers (including Business Designers and Service Designers);

• Business Analysts
• Customer Journey Managers
• Customer Journey Analysts
• Business and Enterprise Architects
• Solution Architects and User Researchers
• UX Designers
• Product Owners and Managers

Exam Structure

Business Outcomes

Each module within the scheme has its own inherent value as a certification and will add value to individuals seeking to develop and attest to skills in each of the respective fields.

• Demonstrate an understanding of the link between business acumen and business strategy
• Describe key business architecture artefacts and analyse a value stream for a service
• Analyse and model the service ecosystem for an organization
• Describe key financial concepts and reports, analyse costs and financial results using ratios
• Describe a business case and apply key investment appraisal techniques
• Describe business agility concepts and key innovation approaches
• Explain key performance management techniques

More Information

This certification supports test professionals to gain a comprehensive understanding of how to design, implement and maintain automated test solutions using Selenium 4.

The examination for the A4Q Certified Selenium 4 Tester Foundation Level is based on the respective syllabus. The full examination areas are well defined in the Learning Objectives of the curricula. Consequently, the Learning Objectives provide the framework for the exams. The testing format is multiple choice.

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Syllabus

Sample Exam